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Revolutionize your collections process and accelerate cash flow with AI-powered collection management. As a powerful component of Billtrust's comprehensive accounts receivable platform, our advanced collections solution seamlessly integrates with your entire order-to-cash cycle. Automate outreach, prioritize accounts, personalize communications, and resolve disputes within a unified AR ecosystem. This streamlined approach maximizes productivity while providing real-time insights into payment patterns and cash forecasting across your entire accounts receivable operation.
As a key component of Billtrust's unified AR platform, our Collections solution targets specific challenges that generic tools miss. By automating routine tasks, prioritizing high-value accounts, and personalizing customer communications, our platform delivers measurable results: shorter DSO, higher recovery rates, and stronger customer relationships. When collection teams succeed, cash flow improves and the entire business benefits.
Industries achieving success with Billtrust:
With Billtrust Collections, we’re now seeing accounts that we never contacted before proactively contacting us, and making payments sooner. As a result, the number of past-due accounts is decreasing."
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Collections allows us to touch ALL our customers. We no longer have invoices falling through the cracks. Our risks are automatically identified and escalated in the queue so they can be addressed.It also allows us to monitor the progress of our collectors so we can reward our superstars and offer additional training to those who may be struggling. Our customers love the links to their invoice copies in the correspondence.
Our debtor management process used to be an endless mountain that had to be conquered twice a month. But with Billtrust Collections, it's now a continuous process with a few easily digestible chunks every day."
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One-size-fits-all collection approaches risk alienating good customers
Spreadsheets and manual tracking often mean overdue accounts slip through the cracks
Lack of payment insights prevents proactive intervention
AI-driven account prioritization that focuses your team on high-value opportunities
Tailored, automated communication sequences based on customer behavior
Real-time payment analytics for accurate cash forecasting and DSO reduction
The problems costing you money:
We understand that every business faces different collection challenges. That's why we work closely with your team to configure a solution that addresses your specific industry demands, customer behaviors, and internal processes.
Our specialized collections software transforms how businesses manage overdue accounts by automating follow-ups, prioritizing high-value accounts, and delivering personalized communications—all while maintaining positive customer relationships. The outcome? Dramatically reduced DSO and improved cash flow.
Unlike generic AR tools with limited collection capabilities, our platform was designed from the ground up to solve the challenges collectors face daily. With proven expertise in collections, our solution targets the exact pain points that slow recovery.
Stop wasting time on accounts that don't need immediate attention. Our AI algorithms analyze payment patterns and customer history to direct your team's attention where it matters most, significantly increasing collector productivity.
Create customized, multi-channel outreach campaigns that automatically advance customers through your collection process. Set triggers based on aging, amount, customer segment, or other variables to ensure the right message reaches the right customer at precisely the right time.
Quickly identify and resolve payment disputes with centralized dispute management tools that track issues from identification to resolution. Automated workflows keep disputed invoices moving through resolution processes without manual intervention.
Leverage predictive analytics to forecast payment timing, identify at-risk accounts early, and continuously optimize your collection strategies. Real-time dashboards provide visibility into team performance, aging trends, and cash flow projections.
Eliminate tedious follow-ups and streamline recovery efforts without expanding your team. Billtrust's collection-focused solution connects with customers at the right time through their preferred channels, turning challenging conversations into positive payment experiences.
Maintain strong customer relationships, get paid faster, and keep your DSO down by automating your collections processes with artificial intelligence (AI). Address the biggest challenges facing collectors and prioritize your teams' time efficiently with an optimized collections process.